Helpdesk

Here the scenrio:
Setting of StromPi with PowerPack
- 10:00 WakeUp-Alarm
- 14:00 PowerOff-Alarm
at 14:00 the main power is turned off.
Pi should properly shut down.


Next day is should automatically restart at 10:00 - which is not the case.


I also had the case where it worked perfectly for 4 days , but, after that it stopped.


An other case is when I change the Alarm-setting, that is totally ignored by the strompi, although properly set.


Any good[nbsp] proposal where to start searching?

waldo

26.04.22 10:54

Hello waldo,


can you please share your exact settings of your StromPi? Are you using the latest firmware and our latest image?


Best regards,
Jens

Jens

27.04.22 09:18


Hello waldo,




can you please share your exact settings of your StromPi? Are you using the latest firmware and our latest image?




Best regards,
Jens



Dear Jens


And here an other scenario:
It did for 3 days switch off but never on. Suddenly it worked, and still is working.


Firmware is 1.72
Latest image, do not really know what you mean
Here the setup:


---------------------------------
StromPi-Status:
---------------------------------
Time: 08:28:30
Date: Thursday 28.04.22
[nbsp]
StromPi-Output: mUSB
[nbsp]
StromPi-Mode: mUSB -[gt] Battery
[nbsp]
Raspberry Pi Shutdown: Enabled
[nbsp]Shutdown-Timer: 40 seconds
[nbsp]
Powerfail Warning: Disabled
[nbsp]
Serial-Less Mode: Disabled
[nbsp]
Power Save Mode: Disabled
[nbsp]
PowerOn-Button: Enabled
[nbsp]
[nbsp]PowerOn-Button-Timer: 40 seconds
[nbsp]
Battery-Level Shutdown: Disabled
[nbsp]
Powerfail-Counter: 7
[nbsp]
PowerOff Mode: Disabled
---------------------------------
Alarm-Configuration:
---------------------------------
WakeUp-Alarm: Enabled
[nbsp]Alarm-Mode: Time-Alarm
[nbsp]Alarm-Time: 07:55
[nbsp]Alarm-Date: 01.11
[nbsp]WakeUp-Alarm: Monday
[nbsp]Weekend Wakeup: Enabled
[nbsp]Minute Wakeup Timer: 05 minutes[nbsp]
[nbsp]
PowerOff-Alarm: Enabled
[nbsp]PowerOff-Alarm-Time: 23:10
[nbsp]
Interval-Alarm: Disabled
[nbsp]Interval-On-Time: 00 minutes
[nbsp]Interval-Off-Time: 00 minutes
[nbsp]
---------------------------------
Voltage-Levels:
---------------------------------
Wide-Range-Inputvoltage: [nbsp]not connected
LifePo4-Batteryvoltage: 3.363V [100%] [charging]
microUSB-Inputvoltage: 5.178V
Output-Voltage: 5.128V


[nbsp]


Best regards and thanks
waldo

waldo

01.05.22 21:36

Hello Waldo,
thank you for your patience.
While testing the issue you described, we noticed that there seems to be an issue with the WakeUp and PowerOFF alarms in the latest firmware. We are working on fixing the issue. In the meantime, we would recommend that you revert to firmware 1.72c. This firmware version seems to be more stable regarding the alarm modes.


Best regards[nbsp]


Tim (Joy-IT)

Tim

05.05.22 15:42

Hi Tim


Funny enough, now it is working as intended.


I did not regularly note what I did, but I suppose it has to do with your shutdown script. Most of the time after using the shutdown script the strompi did not start as programmed although its stopped as set.


Regards


waldo


[nbsp]

waldo

20.05.22 18:18